Call Center

Call-centers – telemarketing. The telemarketing industry is no stranger to being dubbed a ‘high-risk’ sector. But what does this really mean? Essentially, it relates to the perceived risk associated with doing business within this industry. This label is attributed to a variety of factors, primarily high chargeback rates, fraud susceptibility, regulatory scrutiny, and customer disputes, that tend to be more common in telemarketing than in other sectors.